The Storm Lake City Council has approved a new Neighborhood Volunteer Program designed to connect residents in need with community members willing to lend a hand.
The program, introduced Monday night, will begin with mowing and sidewalk snow removal. City officials say it’s intended for situations where residents face challenges due to age, disability, or financial hardship—offering support before citations or abatement become necessary.
The volunteerism is intended as one-time assistance and not an ongoing solution, being utilized only in cases of absolute need.
Building and Code Compliance Director Scott Olesen told the council the idea came from Code Enforcement Officer Colette Baker, who researched similar programs in other cities. Olesen explained the program’s purpose is to provide a compassionate alternative when residents simply can’t manage upkeep on their own.
Volunteers will be recruited through the city’s website and social media, then matched with residents who sign waivers allowing the work to be done. Olesen said the program creates a bridge between enforcement and empathy.
Council members voiced strong support but asked for refinements in language. Councilperson Maggie Martinez noted that calling residents “repeat offenders” sounded punitive, when the goal is to help.
Councilperson Richard Riner highlighted the potential to draw volunteers from civic groups, churches, and Buena Vista University students who need community service hours.
City Manager Keri Navratil clarified that waivers protect both volunteers and property owners, while also removing liability from the city.
Council members praised Baker’s work in developing the program, calling it “neighbors helping neighbors.” Individuals or groups interested in volunteering may contact Baker at City Hall at 732-8002 or Baker@stormlake.org for more information.
